Privacy Policy

1. INTRODUCTION

This Privacy Policy outlines how Rapid Rehabilitation collects and utilizes Personal Data about you through our Website, mobile applications, and electronic communications. Rapid Rehabilitation, LLC (“Rapid Rehabilitation,” “we,” “our,” or “us”) values your privacy and is dedicated to safeguarding it through compliance with this policy.

This Privacy Policy defines the information we may collect when you use our Website, mobile application, and online movement therapy services, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information collected:

On our Website and App

In email and electronic messages between you and our Website and App

When you contact us by telephone

When you interact with us through text marketing

When you engage with our advertising and applications on third-party websites and services if they include links to this policy

It does not apply to information collected:

Offline or through other means, including on any other website operated by Rapid Rehabilitation or any third party

By any third party through applications or content (including advertising) accessible from or on the Website or App

Please read this policy carefully to understand our policies and practices. If you disagree with them, choose not to use our Website and Apps. Accessing or using our Website and/or App implies your agreement with this Privacy Policy. This policy may change (see Changes to Our Privacy Policy), and your continued use after changes constitutes acceptance, so check periodically for updates.

Rapid Rehabilitation supports physical therapists in providing services to patients. These services explicitly do not include physical therapy or any other services related to the treatment of physical injuries or ailments. Services are rendered by licensed Doctors of Physical Therapy, but services are provided from wellness consultation aspect of rehabilitation. When collecting health information for physical therapists, we act as a “business associate” under HIPAA, entering agreements to govern the use, privacy, and security of protected health information (PHI) in compliance with HIPAA.

We may de-identify Personal Information to use without restrictions, including for improving our Website, Application, and products and services.

2. USERS UNDER THE AGE OF 18

User under 18 years of age are able to qualify for services if authorized by signature of parent/legal guardian.

3. INFORMATION WE COLLECT AND HOW

We collect various information types, including Personal Data, which may directly identify you. This includes:

Personal Data: Name, address, email, telephone numbers, credit/debit card number (for payment), profession, physical condition, and health information

Non-identifying information: Traffic data, logs, date and time of your visit, error information, and other communication data

Information about your Internet connection, equipment used, and usage details

We collect this information:

-Directly from you

-Automatically as you navigate through the Website or use the App

-From third parties (e.g., business partners)

-Information You Provide to Us

This includes data provided when:

-Filling forms on our Website or App

-Registering, using Services, purchasing products, or requesting further services

-Reporting a problem

-Corresponding with us

-Completing transactions or orders

-Your User Contributions (published or displayed) are at your risk; no perfect security measures exist.

Information We Collect Through Automatic Data Collection Technologies

As you navigate our Website and App, we use technologies to collect information about your equipment, browsing actions, and patterns. This includes details of visits, location, logs, IP addresses, operating system, browser type, and App version.

Technologies used include:

-Cookies

-Web Beacons

-Google Analytics

4. HOW WE USE YOUR INFORMATION

We use Personal Data for various purposes, including providing our Website, App, products, and Services; enforcing rights from contracts; and improving user experience.

5. HOW WE PROTECT YOUR INFORMATION

Ensuring the privacy and security of patient information is of utmost importance to Rapid Rehabilitation LLC. Our online wellness practice adheres to the Health Insurance Portability and Accountability Act (HIPAA) to safeguard the confidentiality and integrity of your personal health information.

a. HIPAA Compliance:

Rapid Rehab is fully committed to complying with the HIPAA regulations, which set national standards for the protection of sensitive patient health information. Our practices align with the HIPAA Privacy Rule, which governs the use and disclosure of individuals' health information by healthcare providers.

b. Secure Data Transmission:

We employ industry-standard encryption methods to secure the transmission of data between your device and our online platform. This ensures that your personal health information remains confidential and protected during any communication or interaction with Rapid Rehabilitation.

c. Limited Access to Patient Data:

Access to patient data is strictly restricted to authorized personnel involved in your care. Our licensed Doctors of Physical Therapy and relevant staff undergo rigorous training to understand and adhere to HIPAA regulations, ensuring that only those with a legitimate need can access patient information.

d. Confidential Consultations:

All wellness consultations and communications between clients and healthcare providers on our platform are treated with the utmost confidentiality. Discussions related to personal health information are conducted in a secure and private manner to maintain the privacy of our clients.

e. Data Security Measures:

Rapid Rehabilitation LLC employs robust security measures to protect patient data from unauthorized access, disclosure, alteration, and destruction. Regular assessments and updates are conducted to stay abreast of the latest security standards and ensure the ongoing protection of patient information.

f. Patient Consent and Authorization:

Before any consultation or interaction, clients are required to complete consent forms and medical screenings. This not only ensures that clients have provided informed consent but also aids in better understanding their health needs. Rapid Rehab places a strong emphasis on obtaining patient consent in adherence to HIPAA regulations.

By using our online wellness practice, you can trust that we prioritize the protection of your sensitive health information in accordance with HIPAA guidelines. If you have any concerns or questions regarding data security, please feel free to contact our support team for further clarification.

6. DISCLOSURE OF YOUR INFORMATION

We do not share, sell, or disclose Personal Data for purposes other than those outlined in this Privacy Policy. Disclosures may occur to affiliates, third-party service providers, in business transactions, legal compliance, or with your consent.

7. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We offer choices on opting out of tracking technology, promotional offers, and targeted advertising.

8. YOUR RIGHTS AND ACCESSING/CORRECTING YOUR INFORMATION

You can review and change your Personal Data through our Website or App. Contact us to address changes or errors.

9. DO NOT TRACK SIGNALS

We do not currently honor do-not-track signals sent by browsers.

10. DATA SECURITY

While we implement measures to secure Personal Data, no internet transmission is entirely secure. Keep your password confidential.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have rights under California law to obtain information about third parties we disclose Personal Data to for direct marketing purposes.

11. CHANGES TO OUR PRIVACY POLICY

Changes will be posted on our Website. Material changes may be communicated through contact information provided.

12. CONTACT INFORMATION

For questions, concerns, or contact, use the information provided below or visit the “Contact Us” page on our Website or in the App.

How to Contact Us:

The Rapid Rehabilitation, LLC

Email: info@rapidrehab.co